Our Insights
We believe knowledge is best when it’s shared. This is where we unpack what we’re learning, seeing, and building - from white papers and how-tos to stories from the field. If you’re navigating Microsoft 365, Dynamics 365, or Power Platform, you’re in the right place.
Why AI Adoption Needs Business Orchestration
Simon Wright•May 18, 2026
AI only creates value when it is built into well-designed business processes. Learn why orchestration, governance and delivery discipline matter more than tool access.
Why Microsoft Platforms Need Protected Improvement Capacity
Simon Wright•Apr 29, 2026
Microsoft platforms need more than break-fix support after go-live. Learn why Power Platform, Dynamics 365 and Microsoft 365 need managed services that protect both recovery and improvement.
Dynamics 365 Finance & Operations vs Business Central - Which Microsoft ERP Is Right for You?
James Whitfield•Dec 17, 2025
Choosing between D365 Business Central and Finance & Operations? Learn which ERP offers the automation, integration, and functional depth your organisation needs to scale effectively.
Dynamics 365 for Housing - Smarter Social Housing Asset Management
James Whitfield•Sep 2, 2025
Discover how Dynamics 365 for housing helps UK social housing providers modernise asset management, cut compliance risk, reduce maintenance costs, and improve tenant satisfaction.
Accessing Form Data from a Web Resource in Power Apps Model-Driven Forms
Liam Chapman•Aug 28, 2025
A step-by-step guide showing how to pass a Model-Driven form's execution context into an embedded HTML web resource, so that it can be read and render form field values.
Microsoft Dynamics 365 Field Service - Connecting People, Processes, and Customers
James Whitfield•Aug 12, 2025
Discover how Microsoft Dynamics 365 Field Service helps organisations streamline scheduling, optimise inventory, and deliver proactive customer service. Used across utilities, healthcare, manufacturing, and facilities management, this powerful service management software boosts efficiency, compliance, and ROI.
Skills Frameworks in Dynamics 365 Human Resources
Kevin Rowland•Jul 7, 2025
Discover how to implement and leverage skills frameworks within Dynamics 365 Human Resources to support talent development, career progression, and workforce planning through structured data, automation, and integration with the wider Dynamics 365 ecosystem.
Transforming Customer Engagement with Dynamics 365 Contact Center
James Whitfield•Jun 24, 2025
Discover Dynamics 365 Contact Center, the AI-powered omnichannel platform that unifies voice, chat, SMS, and social for seamless customer engagement and measurable ROI.
Build Bespoke Business Apps with Power Platform & SharePoint
Craig Blowfield•May 21, 2025
Learn how to create scalable, low-code business apps using Microsoft Power Platform and SharePoint Online. Compare approaches and explore real-world use cases.
Return on investment from Business Process Automation
Simon Wright•May 15, 2025
We’ve explored the impact that Business Process Automation (BPA) can have on specific processes and large-scale projects.
Introduction to Microsoft Teams
Simon Wright•Apr 23, 2025
Use Microsoft Teams at the heart of your business to support teams collaborating together to maximize productivity.
Introduction to Business Process Automation
Simon Wright•Apr 9, 2025
How to make Business Process Automation work for your organisation.
Britecloud and HappyWired Have Joined Forces
Craig Blowfield•Mar 5, 2025
We’re excited to share that Britecloud has merged with HappyWired, combining our expertise in software consultancy to provide even greater value to our clients.